AI Integration
Add AI to the software you already run
You don't need to rebuild to use AI. We add AI features to your existing app, website, CRM and internal tools: chat and search over your own documents, automatic document and email processing, and AI steps inside the workflows your team already uses.
AI features are easy to bolt on. Hard to get right.
Adding a chatbot widget takes an afternoon. Making it answer from your real data, stay accurate, respect permissions and keep costs under control is engineering work. Without it, AI features give wrong answers, leak data or quietly run up a large bill, and people stop trusting them.
What we integrate
Chat and search over your own content (RAG)
Answers grounded in your documents, help center, policies or product data, with sources shown, for customers or for staff.
Document and email processing
Classify, extract and summarize incoming documents and emails, then route the result into your systems.
AI features inside your product
Smart search, drafting and summaries, recommendations, or natural-language actions in your existing web or mobile app.
AI steps in your workflows
Add AI to the workflows and automation tools you already use, so a step that needed a person can be drafted for review instead.
Hardening existing AI features
Already shipped something that isn't reliable? We add evaluation, guardrails, logging and cost control.
Built in, every time:
Fits your stack. We work inside your current codebase, hosting and tools.
Accuracy checks. We test outputs against real examples before launch and keep measuring after.
Permissions and privacy. Users only see what they're allowed to see, and only the data the feature needs is sent to an AI model.
Cost control. The right model for each task, caching where it helps, and clear visibility of what drives the bill.
Handover. Documented code your team can own and maintain.
How an integration runs
01
Consultation
A free 30-minute video call. Show us your product or workflow and where you think AI could help.
02
Review and scope
We look at your stack, data and constraints, pick the use case with the most value, and agree a written scope and quote.
03
Build and test
We build inside your codebase or alongside it, test against real examples and review with your team as we go.
04
Launch and improve
We release it, monitor quality and cost, hand over the code and docs, and improve it from real usage.
Who this is for
Software teams without in-house AI engineers
who need LLM, search or agent features shipped safely in their stack.
Businesses with an existing app, website or CRM
that want AI to save time without replacing what already works.
Questions about AI integration
Can you add AI to our existing app without rebuilding it?
Yes. Most integration work happens inside the software you already have. We add the AI feature, connect it to your data and leave the rest of your product as it is.
What is RAG?
Retrieval-augmented generation (RAG) means the AI looks up relevant information in your own documents or data first, then answers from it. It's how you get answers grounded in your content, with sources, instead of generic or made-up responses.
Which tech stacks do you work with?
Most modern web and mobile stacks, plus common CRMs, databases and workflow tools. We confirm fit during the consultation by looking at your actual setup.
Will our data be used to train AI models?
We use AI providers and settings that don't train on your data by default wherever possible, send only the data a feature needs, and explain exactly where data goes before we build.
How much does AI integration cost?
It depends on the feature, how much data it uses, how many systems it touches and how much review it needs. After the consultation we send a written scope and a clear quote.
Can you work with our in-house developers?
Yes. We can build the AI feature end to end, or work alongside your team with code reviews and documentation so they can take it over.
What would you add AI to first?
Show us your product or workflow on a free 30-minute call. We'll suggest the feature with the most value and what it would take.
or email contact@innotechdesign.uk